Terms of Use

We are NoteScribe ("Company," "we," "us," "our"). We operate https://getnotescribe.com as well as any other related products and services that refer or link to these legal terms (collectively, the "Services").

You can contact us by email at sageworks09@gmail.com or by mail to NoteScribe, Sydney, 2000, Australia.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and NoteScribe, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will notify you about any changes by sending you an email notification. You will be subject to, and will be deemed to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

NoteScribe is an NDIS documentation platform built for Australian support workers and registered NDIS providers. It transforms rough shift notes into structured, audit-ready progress notes, incident reports, and compliance documentation in under 60 seconds. NoteScribe is designed to help Australian disability service providers meet NDIS Quality and Safeguards Commission documentation requirements.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and treaties around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Your submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, without acknowledgment or compensation to you.

You are responsible for what you post or upload. By sending us Submissions you confirm that you have read and agree with our Prohibited Activities, warrant that any such Submissions are original to you, and acknowledge that your Submissions do not constitute confidential information.

By using the Services, you represent and warrant that:

1. You have the legal capacity and you agree to comply with these Legal Terms
2. You are not a minor in the jurisdiction in which you reside
3. You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise
4. You will not use the Services for any illegal or unauthorised purpose
5. Your use of the Services will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile a collection, database, or directory without written permission from us
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
• Circumvent, disable, or otherwise interfere with security-related features of the Services
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
• Use any information obtained from the Services to harass, abuse, or harm another person
• Make improper use of our support services or submit false reports of abuse or misconduct
• Use the Services in a manner inconsistent with any applicable laws or regulations
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use of the Services
• Engage in any automated use of the system, including using scripts, data mining, robots, or similar data gathering tools
• Attempt to impersonate another user or person or use the username of another user
• Interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services
• Attempt to bypass any measures of the Services designed to prevent or restrict access
• Copy or adapt the Services' software, including but not limited to HTML, JavaScript, or other code
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services
• Use the Services as part of any effort to compete with us or otherwise use the Services for any revenue-generating endeavour or commercial enterprise
• Use the Services to process or store participant information for any purpose other than legitimate NDIS support documentation
• Share login credentials or account access with unauthorised users
• Submit false, fabricated, or misleading documentation through the Services
• Use the Services to process data relating to individuals without proper authorisation under the NDIS framework

The Services allow you to create, submit, post, display, transmit, and distribute content and materials, including but not limited to text, writings, audio, and personal information or other material (collectively, "Contributions"). Contributions may be used by us to provide and improve the Services.

When you create or make available any Contributions, you represent and warrant that your Contributions are accurate, are not misleading, do not violate any applicable law or regulation, and do not infringe the intellectual property rights of any third party.

You and NoteScribe agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with your Contributions. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions to the Services.

We reserve the right, but not the obligation, to:

1. Monitor the Services for violations of these Legal Terms
2. Take appropriate legal action against anyone who violates the law or these Legal Terms
3. In our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof
4. Remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
5. Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services

These Legal Terms shall remain in full force and effect while you use the Services.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

These Legal Terms shall be governed by and defined following the laws of Australia. NoteScribe and yourself irrevocably consent that the courts of Australia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute"), the parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by binding arbitration. The number of arbitrators shall be 1 (one). The seat of arbitration shall be Sydney, Australia. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of Australia.

Restrictions

The parties agree that any arbitration shall be limited to the Dispute between the parties individually. No arbitration shall be joined with any other proceeding, and there is no right or authority for any Dispute to be arbitrated on a class-action basis.

Exceptions to Arbitration

The parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the lesser of the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

Certain Australian state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

1. Use of the Services
2. Breach of these Legal Terms
3. Any breach of your representations and warranties set forth in these Legal Terms
4. Your violation of the rights of a third party, including but not limited to intellectual property rights
5. Any overt harmful act toward any other user of the Services with whom you connected via the Services

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims.

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

NoteScribe is a documentation assistance tool designed to support Australian NDIS providers in meeting their documentation obligations. NoteScribe does not guarantee that any documentation generated through the platform will satisfy all NDIS Quality and Safeguards Commission requirements in every circumstance.

Registered NDIS providers remain solely responsible for ensuring that all documentation submitted under their registration meets applicable NDIS Practice Standards, the NDIS Code of Conduct 2022, and any other relevant regulatory requirements.

Support workers and supervisors must review and approve all AI-generated content before submission. NoteScribe accepts no liability for audit failures, payment disputes, or compliance breaches arising from documentation produced using the platform.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

These Terms of Use were generated using Termly's Terms and Conditions Generator and customised for NoteScribe.